Support

User Guide

Mission Setup: Order Count 

Setting Up a Mission

Under Manage Promotions > Mission Settings, select the Expand button for the mission section to configure (Mission 1, Mission 2, Mission 3…) in the Mission Setup area. The detailed settings screen for the selected mission will be displayed.

Mission Setup: Collapsed View

Mission Setup: Expanded View 

 


Setting the Mission Completion Condition

Under Mission Completion Condition for the mission to configure, select Order Count.

  • Order Count Mission: The mission is completed when the cumulative number of orders placed by the participant during the specified period that reach the selected order status (Payment Completed or Delivered) meets or exceeds the specified requirement.

Please note.
The Order Count mission can only be configured when the promotion is integrated with one of the following platforms.
- Google (Google User Authentication)
- Shopify

Setting the Order Count Detailed Conditions

Under Detailed Conditions for the mission, select the order status (Payment Completed or Delivered) to apply as the mission completion criterion.

 

Enter the Order Count required to complete the mission.

  • The order count is calculated based on the order number.
  • Example: If the order status is set to Delivered and the order count is set to 3, the mission will be completed once at least three orders reach the Delivered status during the specified period.

 


Setting the Mission Period

Enter the date information in Start Date and End Date to set the period for the Order Count mission.

  • Only orders placed during the specified period and confirmed as having reached the selected order status (Payment Completed or Delivered) are included in the order count.

Caution.
Even if a single order contains multiple products or multiple quantities of the same product, it is counted as one order when the order number is the same.
A single order number cannot be used for multiple order-based missions. If multiple order-based missions are configured, a different order number is required to complete each mission.
An order number already used to complete another order-based mission cannot be used again for another mission.

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