Support

User Guide

Getting Started with DPromotion
 

2. Choosing a Device Format

To provide an optimized experience for participants, DPromotion offers three device options: PC Version, Mobile Version, PC + Mobile Version Consider your event setup and audience’s device usage when selecting the appropriate format.

Important
Promotions will only be visible on the selected device format.
Example
If you choose PC Version, the promotion will not appear on mobile devices.
The PC + Mobile Version provides unified data tracking.
If you require separate data for each device, opt for PC Version and Mobile Version separately.

 

Category

Support

Reliable support
that will empower you.

From free testing to production setup and design.
We support the entire process needed to run your promotion.

Free test support that
lets you experience the
promotion in advance

FREE

Lightning-fast
communication that answers
all your questions

Submit a 1:1 Inquiry

Promotion
planning
for your brand

With our technology and
creativity
we are ready to plan and launch
online and offline promotions
tailored to your brand.

Inquire

Promotions
for your partners

We are confident that
DPromotion can be useful
for your advertisers.

Inquire

Script setup configuration
and design outsourcing
for promotion operation

Inquire about Script Setup OutsourcingInquire about Promotion Setup OutsourcingInquire about Design Outsourcing

For all of us and the planet

3.745
MTCO2e

Carbon emissions reduced by DPromotion from November 2020 to June 2025.
(1 metric ton of CO₂e is equivalent to the amount of carbon absorbed by 16.5 tree seedlings grown for 10 years.)

Join us in taking steps toward a better digital environment.