Support

User Guide

Environment Settings

Image by Status

When a Promotion cannot be displayed due to certain conditions, a status image will appear instead.
You can use the default image or upload your own.

 

 

Preparing Image

  • Before the Promotion start date

 

Suspended Image

  • When all Page Views or SMS verification credits are used up
  • When the max Page View limit is reached
  • When suspended manually
  • When suspended by admin (e.g., for gambling or illegal activity)

 

Completed Image

  • After the Promotion end date

Category

Support

Reliable support
that will empower you.

From free testing to production setup and design.
We support the entire process needed to run your promotion.

Free test support that
lets you experience the
promotion in advance

FREE

Lightning-fast
communication that answers
all your questions

Submit a 1:1 Inquiry

Promotion
planning
for your brand

With our technology and
creativity
we are ready to plan and launch
online and offline promotions
tailored to your brand.

Inquire

Promotions
for your partners

We are confident that
DPromotion can be useful
for your advertisers.

Inquire

Script setup configuration
and design outsourcing
for promotion operation

Inquire about Script Setup OutsourcingInquire about Promotion Setup OutsourcingInquire about Design Outsourcing

For all of us and the planet

3.745
MTCO2e

Carbon emissions reduced by DPromotion from November 2020 to June 2025.
(1 metric ton of CO₂e is equivalent to the amount of carbon absorbed by 16.5 tree seedlings grown for 10 years.)

Join us in taking steps toward a better digital environment.