Support

User Guide

Manage Credit

Credit is a cash-equivalent asset used within the DPromotion service and can be recharged via Credit Card.
In the Manage Credit section, you can view your current balance, register a payment method, and track your recharge and usage history.

 


Recharge Credit

  1. Go to Dashboard > Manage Credit > Manage Credit.
  2. Click Recharge at the top right.
  3. Select the amount of credit to recharge.
  4. Agree to the payment terms and proceed to payment.
  5. Choose your preferred payment method and complete the transaction.

Note
According to DPromotion’s refund policy, you may cancel and request a refund within 7 days of payment if there is no usage history.
Please contact customer support for cancellations.

 


Manage Payment Methods

  1. Go to Dashboard > Manage Credit > Manage Credit.
  2. Click Register Card at the top right under Manage Payment Methods.
  3. Enter your card information and click Next.
  4. Click the pencil icon to rename the registered card.

Note
For privacy protection, card numbers and details are not displayed in the payment method list.

 


Recharge and Usage History

Recharged credit is used for services such as confirming Promotion schedules, sending text messages and emails, and purchasing SMS verification counts.
You can review credit usage history under Dashboard > Manage Credit.

Note
If there is no usage history for a paid service, you may cancel the payment within 7 days of the transaction.
For cancellations, please contact customer support.

Category

Explore More with DPromotion.
1 Day

10,000
Credits

A Small Wingbeat,
A Big Change.

With diverse free themes, user⁠-⁠friendly setup, and an optimized operating environment, everything is available at the highly affordable price of 10,000 credits ($12.99) per day. DPromotion’s unique elements are designed to captivate your audience, ensuring every promotion, and your business — becomes a success.

1.347
MTCO2e

Carbon emissions reduced by DPromotion from November 2020 to June 2023.
(1 metric ton of CO₂e equals the amount of carbon absorbed by 16.5 ten⁠-⁠year⁠-⁠old tree saplings.)

Steps Toward
a Sustainable Digital Future.

Our software is designed to be reusable, non⁠-⁠disposable, and enduring. DPromotion embodies our continuous efforts to create a better digital environment. Join us in taking strides toward sustainability.

A Promotion
Just for You.

With our expertise in technology and creativity,
we’re ready to plan and launch custom online and offline promotions tailored to your company’s needs.

A Promotion
for Partners.

We are confident that
DPromotion can bring
value to your clients.
Introduce them to
innovative and engaging
marketing experiences
that redefine possibilities.

1:1 Inquiry

Need more help with DPromotion?
Leave a message via 1:1 Inquiry,
and we’ll get back to you quickly.

Assisted Setup Service

A service that handles
installation and \ntesting of scripts
for promotion operations. \nFee is charged
only once per promotion.

Breaking the Barrier Between
Online and Offline.

We don’t stop at the online space. From online to offline, e-commerce to \nthe real world, DPromotion accompanies you wherever promotions and events are needed. Let DPromotion help you collect and manage valuable customer data seamlessly.

Save It
for Tomorrow!

Stuck at work setting up a promotion? Don't worry — we've got a Save Draft feature! Finish the setup tomorrow and head home stress⁠-⁠free.