Support

User Guide

Win Notifications

Manage Win Notifications

In Manage Win Notifications, you can enable automatic notifications for prize winners during a Promotion or manually send notifications. You can also review sent notifications and top up your available notification count.

 

Charge Email Notifications

  1. Go to Dashboard > Win Notifications > Manage Win Notifications.
  2. Select Charge in the upper right corner of the Email Notification Management section.
  3. Choose the notification charge amount based on your estimated sending volume.
  4. Agree to the payment terms and proceed with payment.
  5. The notification count will be charged once the payment is completed using your available credit.

Please Note:
If no notifications have been used, you can request a refund within 7 days from the payment date.
To request a refund, please contact Customer Support.

 

Notification History

You can review notification history for each Promotion in Dashboard > Win Notifications > Manage Win Notifications.
Click View Details to see individual notifications, including sending time and delivery status.

 

Resend Notifications

If a notification fails due to an insufficient notification balance, you can charge and resend it.

  1. In View Details, select the failed notification caused by insufficient balance.
  2. Choose Resend All Failed Mobile Notification, Email Delivery Failure Bulk Resend.

Please Note:
Notifications that fail due to invalid email addresses or phone numbers cannot be resent, and no notification count will be deducted.

 

 

Category

Explore More with DPromotion.
1 Day

10,000
Credits

A Small Wingbeat,
A Big Change.

With diverse free themes, user⁠-⁠friendly setup, and an optimized operating environment, everything is available at the highly affordable price of 10,000 credits ($12.99) per day. DPromotion’s unique elements are designed to captivate your audience, ensuring every promotion, and your business — becomes a success.

1.347
MTCO2e

Carbon emissions reduced by DPromotion from November 2020 to June 2023.
(1 metric ton of CO₂e equals the amount of carbon absorbed by 16.5 ten⁠-⁠year⁠-⁠old tree saplings.)

Steps Toward
a Sustainable Digital Future.

Our software is designed to be reusable, non⁠-⁠disposable, and enduring. DPromotion embodies our continuous efforts to create a better digital environment. Join us in taking strides toward sustainability.

A Promotion
Just for You.

With our expertise in technology and creativity,
we’re ready to plan and launch custom online and offline promotions tailored to your company’s needs.

A Promotion
for Partners.

We are confident that
DPromotion can bring
value to your clients.
Introduce them to
innovative and engaging
marketing experiences
that redefine possibilities.

1:1 Inquiry

Need more help with DPromotion?
Leave a message via 1:1 Inquiry,
and we’ll get back to you quickly.

Assisted Setup Service

A service that handles
installation and \ntesting of scripts
for promotion operations. \nFee is charged
only once per promotion.

Breaking the Barrier Between
Online and Offline.

We don’t stop at the online space. From online to offline, e-commerce to \nthe real world, DPromotion accompanies you wherever promotions and events are needed. Let DPromotion help you collect and manage valuable customer data seamlessly.

Save It
for Tomorrow!

Stuck at work setting up a promotion? Don't worry — we've got a Save Draft feature! Finish the setup tomorrow and head home stress⁠-⁠free.