Support

User Guide

Managing Auto-Charge

What is Auto-Charge Management?

To ensure seamless promotion operations, you can enable Auto-Charge using a pre-registered payment method. Auto-Charge can be set up in two ways: 
- Charging credits using a registered card (via Manage Credits > Manage Payment Method).
- Charging additional services (such as page views, winner notifications, SMS verification, and AI Image Recognition) using credits.

 


Setting Up Auto-Charge with a Card

  1. Navigate to Dashboard > Manage Credit > Payment Method Management and register a card by clicking Register Card.
  2. Go to Dashboard > Manage Credit > Manage Auto-Charge.
  3. Set charge conditions, charge unit, and monthly charge limit.
  4. Select the registered payment method.
  5. Agree to Auto-Charge terms and click Confirm.

Note:
- When entering a custom charge amount, the minimum unit is 10,000 credits.
- If a monthly charge limit is set, Auto-Charge will only proceed up to the defined limit. Once the limit is reached, Auto-Charge will be suspended until the first day of the following month.
Note:
If no credits have been used, the payment can be canceled within 7 days from the payment date.
For payment cancellations, please contact customer support.

 


Setting Up Auto-Charge for Additional Services

You can enable Auto-Charge for additional services using credits, including: Page Views, Winner Notification Messages, SMS Verifications, AI Image Recognition

  1. Go to Dashboard > Manage Credit > Manage Auto-Charge.
  2. Select ON for the service you want to enable Auto-Charge for.
  3. Set the charge conditions, charge unit, and monthly charge limit.
  4. Agree to the Auto-Charge terms and click Confirm.

Note:
- Charge conditions are checked every minute. If credits are insufficient when a condition is met, Auto-Charge will stop.
- When entering a custom charge amount, the minimum unit is 10,000 credits.
- Select charge conditions carefully, considering credit balance and Auto-Charge timing.

 


Canceling Auto-Charge

  1. Go to Dashboard > Manage Credit > Manage Auto-Charge.
  2. Select OFF for the service you want to cancel Auto-Charge for.
  3. Read the confirmation message and click Confirm to disable Auto-Charge.

 

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