Support

User Guide

Environment Settings

Payment

Operation Reservation and Payment

Once all necessary preparations are complete, you can proceed with payment and change the promotion status to Scheduled for Operation.

  1. Navigate to Dashboard > Manage Promotions and select Schedule and Pay for a promotion with the status Ready to Launch.
  2. Review the applied theme and operation period for the promotion.
  3. Agree to all required consent terms.
  4. Click Make Payment to complete the transaction. The promotion will then be set to Scheduled for Operation.
  5. Apply the provided script or link to your website to complete the setup.

Request for Prior Consultation to Ensure Stable Service
DPromotion's system is designed to automatically scale based on traffic increases.
However, YouTube·Instagram live broadcasts, live commerce, large-scale ad message distribution,
or extensive ad exposure may generate traffic exceeding the infrastructure expansion speed,
potentially causing service delays. To ensure a stable service, if you have such plans,
please share your schedule and details in advance via Customer Support > 1:1 Inquiry.
Notes:
Once payment and scheduling are completed, promotion settings cannot be modified to ensure smooth operation.
DPromotion is not responsible for any issues caused by incorrect settings.
Cancellation Policy
If a promotion has not been used, you may request a refund within 7 days of the payment date.
To cancel a payment, please contact customer support.

Category

Support

Reliable support
that will empower you.

From free testing to production setup and design.
We support the entire process needed to run your promotion.

Free test support that
lets you experience the
promotion in advance

FREE

Lightning-fast
communication that answers
all your questions

Submit a 1:1 Inquiry

Promotion
planning
for your brand

With our technology and
creativity
we are ready to plan and launch
online and offline promotions
tailored to your brand.

Inquire

Promotions
for your partners

We are confident that
DPromotion can be useful
for your advertisers.

Inquire

For all of us and the planet

3.745
MTCO2e

Carbon emissions reduced by DPromotion from November 2020 to June 2025.
(1 metric ton of CO₂e is equivalent to the amount of carbon absorbed by 16.5 tree seedlings grown for 10 years.)

Join us in taking steps toward a better digital environment.