Support

User Guide

Entry Condition Setting

Set Specific Conditions

Run your Promotion only for users who meet the entry conditions from the connected platform (e.g. Shopify, BigCommerce).
You can set up to two conditions, and users must meet both Condition 1 and Condition 2 to participate.
Entry condition options vary depending on the platform.

  1. Select Run the Promotion only for users who meet specific conditions.
  2. Choose the target audience for Condition 1.
  3. Set the details for Condition 1.
  4. (Optional) Click Add Condition 2 to set a second condition.

Please note.
Check the guide below if you need help installing and integrating the app:
- Shopify: App Installation & Integration
- BigCommerce: App Installation & Integration

 

❶ Entry Based on Notification Preferences

Users can only participate if their notification preferences match the set conditions.
For example, if both SMS and email agreement are required, only users who agreed to both can enter.

 

❷ Entry Based on Sign-Up Date

Users can only participate if their sign-up date falls within a specified date range.
For example, if the range is July 1 to July 31, 2023, only users who signed up during that period can enter.

 

❸ Entry Based on Order Count

Users can only participate if their number of completed or delivered orders meets the criteria.
For example, if set to at least 1 order after sign-up, users must have one or more completed or delivered orders.

Caution.
- Canceled orders are also counted.
- Carefully select between “Payment Completed” and “Delivery Completed” statuses.

 

❹ Entry Based on Specific Product Purchase

Users can only participate if their order history includes specific product purchases within the set period.
For example, if you select a new product, only users who purchased it during the period can participate.

 

Shopify Segments Setting

In the Shopify Admin, you can create entry conditions by generating a new segment through Customers > Segments.

Category

Support

Reliable support
that will empower you.

From free testing to production setup and design.
We support the entire process needed to run your promotion.

Free test support that
lets you experience the
promotion in advance

FREE

Lightning-fast
communication that answers
all your questions

Submit a 1:1 Inquiry

Promotion
planning
for your brand

With our technology and
creativity
we are ready to plan and launch
online and offline promotions
tailored to your brand.

Inquire

Promotions
for your partners

We are confident that
DPromotion can be useful
for your advertisers.

Inquire

For all of us and the planet

3.745
MTCO2e

Carbon emissions reduced by DPromotion from November 2020 to June 2025.
(1 metric ton of CO₂e is equivalent to the amount of carbon absorbed by 16.5 tree seedlings grown for 10 years.)

Join us in taking steps toward a better digital environment.